If you own a Samsung device and reside in Malaysia, Taiwan, Singapore, the Philippines, or New Zealand, you’ll soon have the ability to chat live with a Samsung representative at all hours of the day, any day, for support on your Samsung products.
The app, Galaxy Life, will soon be receiving an update that allows for this 24×7 live chat support. Also mentioned is that there will be a gold tier service for owners of flagship devices, but what services are rendered in that tier have not been disclosed.
The Galaxy Life app currently offers many deals and vouchers for residents of those five countries, including rewards to restaurants and theatres.
No word on when or if we may see this customer service feature expanded to other global markets.
Source: Amanz.my via SamMobile
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